Job Description

Job Description

Job Description

Pinwheel Kitchen Team Member 

Mission Impact 

The Pinwheel Kitchen Team Member enriches the lives of guests by delivering high-quality, consistent Pinwheel food that creates savored moments and builds loyalty. Through reliable execution and a positive, team-oriented approach, this role supports smooth service and meaningful guest connections every shift, contributing directly to New Holland’s mission and vision.  

What We Offer 
At New Holland Brewing Company, we strive to inspire meaningful connections - and when you work here, you’ll feel that. Our culture is inclusive, caring, and community focused. Guided by our Core Values and Growth Principles, we foster engagement, development, and collaboration for every team member. We set high standards because they sustain our growth and success in a unique industry, and we match those standards with an engaging, and rewarding culture. You’ll find competitive compensation and benefits, opportunities to grow personally and professionally, and a team committed to helping you reach your goals while contributing to ours. 

Job Summary 

The Pinwheel Kitchen Team Member executes prep, cooking, and station tasks to exact Pinwheel standards, maintains cleanliness and organization, and supports efficient service flow. This foundational role ensures every guest receives exceptional food quickly and safely, forming the backbone of consistent kitchen performance and guest satisfaction. 

Accountability Chart  

At New Holland Brewing Company, every role has an Accountability Chart that clearly defines the 3–5 core outcomes the role owns to move the business forward. The Accountability Chart helps candidates and team members understand what success looks like. 

• Adhere to Food Safety Policies and Procedures : Follow all sanitation, handling, temperature, and safety standards consistently 

• Maintain an Attractive Environment and Functional Environs : Keep stations, coolers, and BOH areas clean, organized, and inspection-ready 

• Facilitate Positive Guest Engagement and Interactions : Engage guests warmly, support accurate order handoff, and enhance the guest experience whenever possible 

• Maintain Knowledge of Menu Items : Know recipes, ingredients, and presentations to ensure quality execution and guest information 

Key Responsibilities 

• Lead and act in a manner consistent with our Mission, Vision & Values  

• Prepare and cook menu items, dough, and prep to exact recipes, portions, and quality standards  

• Set up, stock, and maintain organized stations; label, date, rotate (FIFO), and monitor hold times/temperatures  

• Follow all sanitation, food safety, and cleanliness procedures; complete daily cleaning and side work tasks  

• Assist with receiving, checking counts/quality, and proper storage of product; report any issues promptly  

• Support accurate order assembly, handoff, and warm guest interaction when needed  

• Communicate shortages, quality concerns, or equipment needs clearly and with urgency to keep service flowing 

Required Qualifications 

• Reliable pace, strong attention to detail, and ability to work efficiently in a fast-paced kitchen 

• Basic knowledge of food safety, sanitation practices, proper food handling, and knife 

• Clear communication skills and a positive, team-oriented attitude 

• Comfort assisting guests and supporting front-of-house when directed 

• Availability for nights, weekends, and peak business periods 

Work Environment 

We strive to create an inclusive environment. Reasonable accommodation will be provided to enable individuals with disabilities to perform essential functions. 

• Standing for extended periods in a fast-paced kitchen with frequent bending, reaching, and lifting up to 50 lbs 

• Exposure to hot/cold environments (grills, ovens, walk-ins) and changing priorities during service 

• Safe use of cleaning chemicals and kitchen equipment per company procedures 

Reports To & Team 

• Reports To: Pinwheel Kitchen Manager (or designated Shift Supervisor/Team Leader) 

• Team: Pinwheel Kitchen 

Equal Opportunity Statement 

New Holland Brewing Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. We do not discriminate based on race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability. Pursuant to the Americans with Disabilities Act (ADA), we provide reasonable accommodations to enable individuals with disabilities to perform essential job functions. As part of our commitment to growth and development, New Holland reserves the right, as part of a succession or development plan, to fill a position without the role being posted.

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